The Healthcare Insider

Behind the scenes of the health care industry

October 22, 2014

A pair of Georgia HIMSS leaders discuss the present and future of Healthcare IT


GAHCTFThis interview was recorded live at the 2014 Georgia Healthcare Trade Faire & Regional Conference.

Dee Cantrell, CIO of Emory Healthcare and President Elect of GA HIMSS along with Chip Strosnider, Director of Technology & Innovation for Kaiser Permanente and current President of GA HIMSS share perspectives with The Healthcare Insider.


  • A major Community Benefit Project from Georgia HIMSS
  • Extending the reach of GA HIMSS to all corners of the state
  • Available education on key issues like Transforming “Big Data” into information and knowledge, Meaninful Use and Image Management
  • Emerging issues in Healthcare IT
  • What’s in store for the 2015 Healthcare Trade Faire and Regional Conference?


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The 2014 Georgia Healthcare Trade Faire was operated by:
HFI Event Services.

October 21, 2014

Victor Munoz: Strategies for solving issues with technology


GAHCTFThis interview was recorded live at the 2014 Georgia Healthcare Trade Faire & Regional Conference.

Victor Munoz, Regional Sales Manager with Meridian Group International shares perspectives with The Healthcare Insider.

Meridian Group International, Inc. is an organization of seven companies who work together to provide full-service forward-thinking business solutions. Customers strategize with a primary Account Executive who provides business value where they need it most accessing Meridian’s wide portfolio of offerings, expert engineering, and flexible finance options.


Catch the latest episode of The Healthcare Insider in your INBOX, or through iTunes!


The 2014 Georgia Healthcare Trade Faire & Regional Conference was operated by:
HFI Event Services.

October 14, 2014

Steve Linowes: MUCH more than simple medical transportation management


linowesWho knew?  …that a discussion about non-emergency healthcare transportation would lead to clear-cut pathways to reducing the need for many medical services, avoiding bigger health issues, improving quality of life and of all things, systems integration.  (Your humble host took some heat for running so long with this conversation – until of course, the powers that be actually listened to the content!)

In this episode, Steve Linowes, Executive Vice President of Corporate Development for Logisticare leads us down a logical path from simple movement of a patient from point A to point B and back, to a comprehensive, community-based, integrated system focused on caring for individual patients.  All we can say is, “Wow, talk about disrupting the healthcare market!”


  • Transportation Management in healthcare only sounds simple
  • The (quite complex) process of medical transportation management
  • How to deal with quality control
  • The value to a managed care organization of outsourcing transportation management
  • The wide, deep impact of accurate data about “Point A and Point B”
  • A major city that saved in excess of $10 million – mostly in avoided waste
  • Avoiding the emergency room
  • Getting healthcare deeply embedded into the community
  • Integrating the driver/friend into the information collection process
  • Health safety assessments and their potential for disruptive improvement


Catch the latest episode of The Healthcare Insider in your INBOX, or through iTunes!

September 27, 2014

David Dubrof: Optimizing workers’ comp medical management strategy


dubrofWhen it comes to optimizing a medical management strategy while expediting the appropriate care for an injured worker and eliminating unnecessary medical expenses, listening to David Dubrof is a great idea.  David is Vice President of Sales and Marketing for CID Management, a firm that provides a suite of software and services for better management of workers’ compensation.


  • Getting workers back to work faster
  • How to eliminate unnecessary medical spend on injured workers
  • Automating decisions based on evidence based guidelines
  • How to improve savings by automating the referral process
  • The emerging trend surrounding pharmacy spend


Catch the latest episode of The Healthcare Insider in your INBOX, or through iTunes!

September 9, 2014

Michael Simpson: Care Management and Meaningful Use


Michael Simpson 2WHO: Michael Simpson
WHAT: President + CEO
WHERE: Caradigm

Caradigm identifies and stratifies the risk in your population to improve clinical outcomes and financial results. Caradigm equips your organization to keep a patient population as healthy as possible while managing utilization to lower costs.

Today’s notes and discussion guide:

There seems to be a lot of ongoing debate about Meaningful Use requirements and timelines, as well as mixed feedback on the adoption of Electronic Health Records. What’s your perspective on EHR adoption/value and the progress being made toward meeting Meaningful Use objectives?”

What capabilities are needed beyond what typical EHRs provide to achieve Stage 2 Meaningful Use as well as broader goals for population health?

Can you talk more specifically about the tools or solutions you believe providers need to achieve their goals for improved quality, outcomes and population health?

You mentioned Care Management as one of the four capabilities. I often think of Care Management in the payer domain. What does Caradigm offer in Care Management for providers?

What other applications are part of your population health portfolio?

About Michael Simpson:

Michael Simpson is the CEO of Caradigm accountable to the company’s Board of Directors. Before being named CEO of Caradigm, Michael served as general manager for GE Healthcare IT. In that role, he was responsible for product management, marketing, engineering and service strategies for Qualibria, a groundbreaking clinical knowledge platform.

Michael has more than 25 years of domestic and international experience across various market segments, including healthcare IT, telecommunications, media and high-tech industries. Prior to joining GE, he was senior vice president of product strategy and development at QuadraMed Corp. Michael also held several executive roles at McKesson Corp., including senior vice president and chief technology officer, McKesson Provider Technologies; senior vice president and chief technology officer for McKesson Technology Solutions’ international operations; and senior vice president and general manager, Horizon Clinicals.


Catch the latest episode of The Healthcare Insider in your INBOX, or through iTunes!

September 4, 2014

Leigh Williams and Dr. John Showalter: Sharing Thought Leadership on Engagement

Leigh Williams and Dr. John Showalter are two of our favorite guests on The Healthcare Insider.  This is their third time (the first time was at #HIMSS14 and the second time recently on the #ICD10 Roundtable) on the show and they continue to WOW! us each time.  On this episode they will present their thought leadership on the importance of engagement for large Initiatives like #ICD10 and #MeaningfulUse, especially at it relates to physicians.

Dr John Showalter LeighTW-1

 Program Guide:

  • How physicians are unique in terms of how they need to be engaged for large and important initiatives like ICD-10 and Meaningful Use
  • How to achieve the engagement required and other tactics necessary for success
  • The importance of understanding and applying the science of engagement
  • What Leigh and Dr. Showalter are doing to share their ideas and this successful approach to big initiatives:  They have created Propel Health IT which is conducting seminars to teach their successful approach with other Healthcare and IT Executives and Management.

The next seminar is scheduled for October 9-10 in Atlanta and The Healthcare Insider is excited to announce that we will be there!  More Information can be found at

You can best contact Leigh (@leightw) and Dr. Showalter (@JohnShowalterMD) on Twitter.

Dr. John Showalter is a leader in the field of Clinical Knowledge Management. His training has uniquely prepared him to bridge the gap between clinicians and the expanding world of health information systems. John attended Columbia University and received his BS in Biomedical Engineering in 1999. He obtained his medical degree form Penn State College of Medicine. John completed the first American Board of Internal Medicine (ABIM) approved combined residency and fellowship in Internal Medicine and Medical Informatics at Penn State Hershey Medical Center. He also holds a Masters of Information Systems (MSIS) from Penn State University. John is board certified in Internal Medicine. In July 2011, John assumed the role of Chief Medical Information Officer (CMIO) at a large academic medical center. Leigh Williams is director of revenue cycle at a large academic medical center and specializing in health information management and physician charge capture and coding.  She is a Certified Professional Coder (CPC), a Certified Professional in Healthcare and Information Management Systems (CPHIMS), and is certified in Epic Resolute Professional Billing Charge Capture. She holds a degree from Wellesley College and will complete a master’s in Health Informatics & Information Management with RHIA in May 2014.


Catch the latest episode of The Healthcare Insider in your INBOX, or through iTunes!


September 3, 2014

The Totally Pregnant App: Revolutionizing Pregnancy

Totally Pregnant

WHO: Niv Adi
WHAT: Founder + CEO
WHO: Natalie Namer-Waldenstrom
WHAT: Marketing Manager
WHERE: Totally Pregnant


Niv Adi


The main topic of discussion is a discussion of the recently launched app called Totally Pregnant. Totally Pregnant is designed to help women who are expecting with a complete source of information on the go. The app works when women input their due date and using location-based technology, the app pulls up a combination of personalized information including:

• The first-ever 3D fetus animation videos (40 weeks’ worth)
• A weekly pregnancy tracker
• Personal photo albums
• Local prenatal and postnatal classes/events
• Q&A from live experts
• Discounts on pregnancy and baby products



From the BtoB side, the the app is also designed to work with hospitals who are interested in marketing their services to pregnant users in their respective neighborhoods. A hospital can connect with Totally Pregnant to target specific timelines and interests to users, in order to push their services to the right prospects at the right time during pregnancy (include sponsorships, doctors from the hospital who can answer questions through the app and customized mini-site options).

The big problem for pregnant women today (and solutions)

The big problem for healthcare providers (and solutions)

The Beta site – The Clalit Health TOTALLY case study (8 Hospitals, 1000 Clinics and 4 Million patients) how we connect them to their consumers.

How Mobile can change everything for future moms and new parents.

The future of the TOTALLY Solution for Hospitals (Access to medical files, Monitoring, Medical devices and partnerships)

How Hospitals can use our platform to bring new patients and create a real communication with current patients.

What do Hospitals have to offer to patients nowadays. (from natural birth to full luxury services)

The financial offer for Hospitals.

The TOTALLY strategy – how we will work locally with Hospitals and OBGYN

Originally from Belgium, Niv Adi is an Entrepreneur, Founder/CEO of TOTALLY, an innovative platform looking to change the way future moms and new parents manage pregnancy and child care. Its first product is Totally Pregnant, a personalized app for pregnant women, available in the U.S. and worldwide across all major devices, including iPhone, iPad, Android and desktop. . The app offers personalized information, location-based classes/events, Q&A from live experts, and discounts on pregnancy and baby products.


Catch the latest episode of The Healthcare Insider in your INBOX, or through iTunes!

September 3, 2014

Dr. Peter Edelstein: Empowering patients & leveraging IT

DrEdelsteinEditedDr. Peter Edelstein is the Chief Medical Officer at Elsevier.  Elseveier is well known as a leading publisher for scientific and medical information, however Elsevier delivers far more to the medical community.  They are a world-leading provider of information solutions that enhance the performance of science, health, and technology professionals.   Through their Exit Care program, Elsevier provides educational tools to patients so they can make informed decisions about their medical care and recovery in clear, understandable language.  hey also empower the medical community to make better decisions, deliver better care, and make groundbreaking scientific discoveries.

Dr. Edelstein is a board certified surgeon and experienced medical services entrepreneur.  Dr. Edelstein serves as Elsevier’s clinical expert engaging with strategic partners, clients, and professional societies. With a focus on content-driven electronic provider solutions and patient education and empowerment products, he actively engages with executive leadership and field teams in strategy and business development, product, marketing, and sales.

 Program Guide:

  • How to drive patient engagement and empower them to make more informed decisions
  • Why IT Departments must implement the three Big Data requirements to allow their organizations to jump-start Clinical Decision Support
  • How Big Data can inform evidence-based medicine by providing credible content at the point of care for doctors, nurses, and patients at the time that they are making critical clinical decision
  • Why the current healthcare technology revolution is not going away and how medical practices need to align their processes for the new marketplace

More Information can be found at
Dr. Edelstein can be reached at


Catch the latest episode of The Healthcare Insider in your INBOX, or through iTunes!

September 2, 2014

Tom Lee + Beth Houck: SA Ignite, your Meaningful Use assistant

SA Ignite

Beth Houck

Beth Houck

WHO: Tom Lee
WHAT: Founder + CEO
WHO: Beth Houck
WHAT: Vice President, Client Services
WHERE: SA Ignite

Today’s discussion guide:

SA Ignite’s MU Assistant is the only fully-automated, cloud-based Meaningful Use reporting and attestation solution compatible with any EHR.

MU Assistant solves the problem of having to sift through hundreds, if not thousands of eligible provider meaningful use reports from the core EHR to determine who is and who is not meeting the various meaningful use stage requirements.

Tom Lee

Tom Lee

MU Assistant allows meaningful use program directors to easily manage large numbers of providers in various incentive programs and payment years all from a single dashboard.

SA Ignite has fifty clients across the United States who have submitted nearly 6,000 eligible provider attestations for a total of more than $77M in incentive dollars received.

About Tom + Beth:

Tom Lee is a technology innovator and leader who brings his unique world view and compassion to create health IT solutions for the business of caring for people. He is the father of two small children and after a frightening personal experience, it was his concern for their future in the world that inspired him to create a company that matched his personal passion: driving innovation in the public healthcare system.

Tom was instrumental in the establishment of the Chicago Health IT Regional Extension Center (CHITREC) and has consulted for leading healthcare and health IT organizations such as the Northwestern University School of Medicine, Erie Family Health Center, and the Alliance of Chicago. He was previously Director of Software Product Management at Research In Motion (Blackberry) and founding CTO of Enorbus Technologies, a successful wireless IT startup in China subsequently acquired by Disney. Tom earned a B.S. with Distinction in Physics from Stanford, a Ph.D in Physics from U.C. Berkeley where he was an NSF Fellow, and an M.B.A. with Distinction from the Kellogg School of Management at Northwestern University.

Beth Houck has led strategy and business development for Northwestern Memorial Healthcare and the Rehabilitation Institute of Chicago. She was a Vice President at Press Ganey, and previous to that was COO of Patient Impact, a successful patient satisfaction measurement start-up. She earned a B.S. in Industrial Engineering from Northwestern University and an M.B.A. from the Fuqua School of Business at Duke University. Beth believes that the industry needs to do more and dig deeper to create a meaningful and effective digital relationship to benefit patients, doctors and the entire health care system. SA Ignite is a company that she says has “respect for clients, doctors and patients, and has a laser focus on how it can have a positive public health impact”.


Catch the latest episode of The Healthcare Insider in your INBOX, or through iTunes!

September 1, 2014

Travis Mendenhall: Using technology to improve the patient experience

Travis Mendenhall

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Travis MendenhallWHO: Travis Mendenhall
WHAT: Senior Systems Analyst
WHERE: Gwinnett Hospital System, Inc.

Today’s discussion guide:

Launch, ramp up and optimization of online payment portals for hospitals to increase patient payment options and convenience.

Patient loyalty program

Accurate automated bill estimation and financial counseling to increase the positive hospital billing experience for the patient.

Patient friendly statement optimization

About Travis

Travis Mendenhall is a Sr. Systems Analyst at Gwinnett Hospital System in Lawrenceville, GA. He formerly managed Customer Service, Cash Posting and Business Partner Relations for the Hospital System. Prior to his 5 years of service at Gwinnett, he managed Patient Access, Financial Counseling, Reception and 31 oncology practices at the Cedars-Sinai Outpatient Cancer Center in Los Angeles. Travis holds 6 HFMA certifications including Fellow and he is the national certification chair for GA HFMA. He received his B.A. at the College of Charleston and his M.F.A. from Arizona State University.


Catch the latest episode of The Healthcare Insider in your INBOX, or through iTunes!

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