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WHO: Travis Mendenhall
WHAT: Senior Systems Analyst
WHERE: Gwinnett Hospital System, Inc.
Today’s discussion guide:
Launch, ramp up and optimization of online payment portals for hospitals to increase patient payment options and convenience.
Patient loyalty program
Accurate automated bill estimation and financial counseling to increase the positive hospital billing experience for the patient.
Patient friendly statement optimization
Travis Mendenhall is a Sr. Systems Analyst at Gwinnett Hospital System in Lawrenceville, GA. He formerly managed Customer Service, Cash Posting and Business Partner Relations for the Hospital System. Prior to his 5 years of service at Gwinnett, he managed Patient Access, Financial Counseling, Reception and 31 oncology practices at the Cedars-Sinai Outpatient Cancer Center in Los Angeles. Travis holds 6 HFMA certifications including Fellow and he is the national certification chair for GA HFMA. He received his B.A. at the College of Charleston and his M.F.A. from Arizona State University.